Return & Refund Policy
Return & Refund Policy
- Refund & Cancellation:
In any condition if you like to cancel an order please forward your request 24 hours before less than 12 hours timing we will not be able to cancel your order or refund any payment due to advance payments to concerned bakeries, flowers vendors, Garments & other brands. For items that required order before 2-7 days, cancellation options may not be available, due to order or items dispatched for delivery or in the condition of making.
Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded. On rare occasions, Vgiftshop.com offers refunds. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your refund is approved, then your refund will be processed & you will receive a refund in standard refund timing of your bank which is normally 8-15 business days, but it can vary bank to bank, for exact timing call your bank helpline & ask them what is there standard timing for refund.
If you haven’t received a refund yet, first check your bank account again. Then contact your bank, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
If the item was marked as a gift when purchased and shipped, you’ll receive a gift credit for the value of your return. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, The cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Troubles in Delivery:
In conditions of invalid, non-working or non – responding contact # of receiver for delivery of incomplete address extra, your order can be wasted & we will not be able to refund or re-deliver due to perishable items, particularly. In many areas of Lahore, Karachi, Islamabad & Rawalpindi house & street numbers are not mentioned clearly or not in a sequence, So in all these conditions, valid working receiver contact # is mandatory for surprise or normal deliveries. If the area/city selected on the website is different than the actual address Vgiftshop.com will not accept any responsibility for non-delivery & refund.
We take outrageous consideration of your protection and are committed to looking after it. In this manner, we protect each significant individual data coming to us from our clients.
We collect, store and process your data for processing your purchase on the Site and for any possible later claims, and to provide you with our services. We may collect personal information including, your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, valid credit card number, payment details, payment card details or bank account details. The information collected during the registration process is used only to verify the customer’s account and to process the orders.
The information, our customers submitted to Giftinday.com, would not be uncovered to any outsider aside from where it is needed for exchange including outsiders. The outsiders are not allowed to sell, lease or offer this data. Further, we will utilize the data you furnish to oversee your record with us; check and complete monetary exchanges comparable to installments you make on the web. We will send you data we figure you may discover helpful or which you have mentioned from us, including data about our items and administrations.
Accessing your Information:
You can access your personal information at any time to update, correct, add or delete any of the data you have shared with us. If you are a registered customer, then your information is accessible by logging into the account and entering the password you’ve selected.
We promise to only send you good things and won’t bombard you with email overload.